Travel Globe support

Updated October 16, 2026

Travel Globe is an iPhone app for marking the places you’ve been and want to go, on a globe of your own. It is made by one person, and questions get a personal answer: write to ckaralis85@gmail.com. Replies usually come within a day or two.

Common questions

My places disappeared

The app keeps a copy of your places in its own files and brings them back by itself if the phone ever clears its storage. If you signed in with Apple, your globe is also kept in your account: open Account in the menu and sign in again on the phone, and it comes back. A backup file (Back up my data in the menu) can always be brought back with Restore from a backup.

Syncing between my iPhone and iPad

Sign in with Apple on each device (Account in the menu). Your places, notes, photos and trips then stay the same on all of them. No account is needed to use the app on one phone.

Purchases and restoring them

Travel Globe Pro and the world picture are one-time purchases; itineraries are bought singly or in packs. They belong to your account: on a new phone, sign in and they are there. If one is missing, open Account → Travel Globe Pro and purchases → Restore purchases. Refunds go through Apple: Report a Problem.

Sharing my globe, and who can see it

Nothing leaves your phone unless you sign in or share. A live link (Share my globe in the menu) shows your globe to anyone who has the link; you choose whether years, notes and photos are shown, and you can turn the link off at any time. Adding a friend’s link shows you their globe; it shows them nothing of yours.

Something on a shared globe is wrong or offensive

Report it from the app: Report under Friends for a friend’s globe, or Report this globe in the menu while looking at a live link. Reports are looked at within a day; a globe that breaks the sharing rules is taken down.

Deleting my account

Account → Delete account removes everything the server keeps for you, and takes your globe off this iPhone with it (the app says so before it does). Back up first (Back up my data in the menu) if you want to keep your places without an account.

Pages

The privacy policy (what the app keeps, where, for how long) and the terms (Apple’s licence, the sharing rules, reports and take-downs).

Travel Globe is made by Chris Karalis. Questions: ckaralis85@gmail.com.